Frequently Asked Questions

Yikes, where do we even begin? So many questions! If you don’t see the answer below, feel free to

contact me anytime and I’m happy to provide the information you need for your project.

How involved will I be with designing my website? Do I just hand you a pile of stuff and you run with it?

This is YOUR website, and my goal is to communicate effectively with you so that we end up with a great site design. I will gather as much info from you as I can, we'll talk about samples and exchange feedback, and I will show you the test site for you to explore and revise before we go live. Every client is different. We will work together to figure out our optimal working relationship.

How long does it take for you to get my website up and running?

Once we have our initial meeting to talk about the sort of website you are looking for, we can discuss timelines. For example, a 5-page test site can come together within a week or two (depending on what we agree upon mutually), but only if you provide everything that is needed for your end of the bargain: logos, copy, images, etc. Once the design is approved, it is a quick process to set up your domain and hosting and get your website online!

Who owns the website? Will I have control over it? Can I leave you and work with someone else?

Different companies approach this in different ways, and this is a very important question to ask before you decide to work with a company. I hand over all rights to your website upon completion, and the hosting and domain account is in your name. You will pay your hosting and domain fees directly to the company, and you will have all access to your website files. You are not under any contract with me once we launch your site, and maintenance is subject to my per-hour rate (which generally works to your benefit).

I've already got a website, but I'm not happy with it. Can you take a look at it?

Send me the link to your website and I'll take a look at it for you. I will email you back some thoughts about ways to modify your site. We can talk about ways to improve your search engine rankings (so potential customers can find you!), or ideas to clean up layout.

What if I don't have a logo or any photos? Will you create content for my site?

,I can provide photography services and/or stock photography. I can write original content for your site that you will own all copyrights to upon completion (i.e. you can use the content from your website to generate new promotional materials for yourself). Additional fees apply.

I really want to be able to make changes to my site after it is launched. Is this possible?

I often set up simple content management systems for my clients. These systems allow you to easily make updates to the text of your website without worrying about affecting the layout or design.

Do you do design work with mainland companies and individuals?

All the time! ;-)

We’ve launched the site, and now I’m ranked at #256 on Google. Nobody will ever find me. What do I do?

Let’s talk. There are a lot of factors that come into play here, and there are a lot of things you can do to improve your online presence.

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808.295.3211 | Kailua, Oahu, Hawaii